Free shipping in Canada for orders over 100$.

FAQs

How can I track my order?

In order to track your order, use the chat box at the bottom right of your screen. Enter your order informaiton, et voilà !

What is your shipping policy?

All orders ship within 3 business days and we offer free shipping in Canada for orders over 100$. The shipping service can be upgraded (at your expense) for faster delivery. Local pick up at one of the gyms is also possible. You will have all these options at checkout.

What is your return policy?

*All rope climbing equipment is final sale.*

New and unused items can be returned in their original condition and packaging within 30 days of reception. A return authorisation number can be requested here or by contacting shop@blocshop.com. Bloc Shop does not cover shipping expenses on returns.

Can I place a special order?

You sure can! Looking for something really specific and/or hard to find? Let us know what you have in mind and we will do our best to get it for you. No extra charge!

Can I be notified when a product comes back in stock?

To be notified when a product comes back in stock, head over to the product page and click on the ''Notify me when available'' tab, a small red tab on the right of your screen.

Can't see the tab? Please, feel free to send us a message!

Didn’t find your answer?

Don't hestitate to contact us