Origin VS
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Description
Specifications
Shipping & Returns
Orders are shipped out within 3 business days with Canada Post. You can also choose to pick up your order at one of our locations (depending on availability).
All route climbing equipment is final sale.
New, unused items can be returned within 30 days after the purchase date if in their original packaging. They can be shipped back to us or returned directly at any of our locations. Please contact shop@blocshop.com for a return authorization number beforehand. Your returned item will be refunded once inspected by the online store personnel.
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FAQs
How can I track my order?
In order to track your order, use the chat box at the bottom right of your screen. Enter your order informaiton, et voilà !
What is your shipping policy?
All orders ship within 3 business days. The shipping service can be upgraded (at your expense) for faster delivery. Local pick up at one of the gyms is also possible. You will have all these options at checkout.
What is your return policy?
*All rope climbing equipment is final sale.*
New and unused items can be returned in their original condition and packaging within 30 days of reception. A return authorisation number can be requested here or by contacting shop@blocshop.com. Bloc Shop does not cover shipping expenses on returns.
Can I place a special order?
You sure can! Looking for something really specific and/or hard to find? Let us know what you have in mind and we will do our best to get it for you. No extra charge!
Can I be notified when a product comes back in stock?
To be notified when a product comes back in stock, head over to the product page and click on the ''Notify me when available'' tab.
Can't see the tab? Please, feel free to send us a message!